Operations Team Leader



Sydney, NSW, Australia
Posted on Thursday, June 13, 2024
At Carma, we’re more than just a car company, we’re on a mission to shake up the Australian automotive industry! As a digital pre-owned car dealership, we’re turning the car buying experience into a hassle-free, seamless journey that customers can truly enjoy. With our diverse and collaborative team managing everything from engineering to marketing and buying to reconditioning in-house, we’re powered by the best people and we’d love for you to come along for the ride.
As an Operations Team Leader, you'll manage a dynamic production team, driving efficiency, quality, and training to reach the team’s targets whilst producing a Carma quality car. In this role you will be the final quality control point that our cars go through in our production site. Everything from checking cosmetic repairs to ensuring that we have accurately represented our Carma cars on the website.

What you'll be doing

  • Become the go-to person in your team by offering advice, answering their questions and guiding them to thrive in their role
  • Support and work with a Lead within your team to coordinate the team’s workload to set & meet daily targets while keeping them motivated.
  • Help drive end-to-end workflow and production with other Senior Leads and their teams
  • You will be the final quality control point of our reconditioning process, you get to review that all repairs listed in our system have been completed to the highest standards.
  • Raising any rework required for other Senior Leads
  • Manage and solve any challenge coming your way, making sure that you collaborate with other senior leads to solve them
  • People management - from developing training to day-to-day tasks like approving leave, and timesheets and providing feedback to each team member.
  • Find the way to improve processes: having a continuous improvement mindset is key for this role

Okay, let's talk about you

  • You have worked in the auto industry for at least 3 years including team management
  • You are a skilled team leader who knows how to motivate others
  • Your communication skills are top-notch
  • Your attention to detail and problem-solving skills are exceptional
  • You hold a valid and clean NSW Drivers Licence

What's in it for you?

  • We wouldn’t be a car business if we didn’t give you some $$ of our Carma cars, parts and NRMA cover.
  • Join a team that values quality as much as quantity — we believe in working hard, having fun and delivering an exceptional product.
  • We love social events, from parties to go-karting and bake sales, there’s something for everyone.
At Carma, we’re all about fostering an amazing culture, where you can bring your best self to work! We value collaboration, innovation and having a laugh at work. Plus, we’re committed to diversity, inclusion and safe work practices, so no matter your background or experience (or car brand of choice!) we’d love to hear from you. Please let us know if you need any reasonable adjustments during the interview process.