Let's Do It!

About Empathy

Empathy is on a mission to help families with everything they face after the loss of a loved one. Powered by tech and driven by purpose, we provide peace of mind by guiding families through all the tedious and time-consuming tasks that follow a loss. We partner with employers and life insurance companies, offering their employees and/or clients meaningful support when they need it most.

We work steadfastly to update and innovate our offerings to make sure families are always receiving the highest level of support. It’s unique and rewarding work that offers many interesting challenges along the way.

We’re looking for a data analyst to join our team—someone who is infinitely curious and loves using data to solve product and business problems.

In this role you will:

• Work closely with product managers, engineers, and business operations to solve complex problems and drive business decisions

• Develop key performance metrics for the business, and be responsible for visualization design and implementation

• Design, develop and maintain data models for our data analytics and reporting needs

• Work alongside partner success in building external dashboards for key metrics

• Provide insights that will shape the company’s objectives and strategy

• Work alongside marketing to measure and improve the efficiency of our marketing and partnership channels

• Develop and implement best practices and systems that will help measure and improve the success of the products we launch

What we’re looking for

• 3+ years of professional experience in data analytics or a related field

• Skill at writing SQL and using BI tools

• Experience modeling data and building ETL solutions using data pipeline products

• Experience with different data and statistical analysis techniques

• Background in Web Analytics tools and A/B testing is an advantage, as is prior experience in defining & analyzing client events

• Strong attention to detail, including precise and effective English communication

• Someone who enjoys learning, is self-motivated, and has the ability to switch domains as the needs of the company evolve