Enterprise Account Manager - Israel Market

monday.com

monday.com

Sales & Business Development
Tel Aviv-Yafo, Israel
Posted on Dec 23, 2024

Enterprise Account Manager - Israel Market

  • Consulting
  • Tel-Aviv, Israel
  • Senior
  • Full-time

Description

We are looking for an Enterprise Account Manager to create long-term, trusting relationships with our customers. The Enterprise Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.

About The Role

  • Proactively develop new opportunities in the assigned portfolio and find new ways to upsell and cross-sell
  • Build and maintain strong, long-lasting client relationships
  • Measured on added ARR on a quarterly basis
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
  • Negotiate contracts and close agreements to maximize profits
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Collaborate with other supporting functions in the organization (CSM, Renewal Managers, etc., ) to identify and create opportunities, maintain and improve the adoption of the account and ensure client renewal and retention
  • Serve as the lead point of contact for all commercial matters related to their assigned accounts
  • Assist with challenging client requests or issue escalations as needed

Requirements

  • At least 3+ years of experience in account management within a SaaS company - MUST
  • At least 1-2 years working within the Israeli market - MUST
  • Proven track record of meeting and/or exceeding sales targets and quotas - MUST
  • Native Hebrew speaker – MUST
  • Proficient in English - MUST
  • Experience selling multi-product solution - advantage
  • Superb written and verbal communication skills
  • Positive attitude, empathy, and high energy
  • Ability to take initiative and adapt to changes within a fast paced environment
  • Customer- centric & goal oriented
  • Excellent communication, organizational, and problem-solving skills and are able to adapt to a fast-paced environment

Social Title

Account Manager

Social Description

Join our growing Sales team and get a chance to play a critical role in achieving our sales quotas

Our Team

The consulting team is goal-oriented, customer-centric and comfortable dealing with big numbers. With our end-to-end consultative approach, we gain a deep understanding of our customers' pains and processes to create a tailored solution to derive maximum value from monday.com. We are quick thinkers, initiative-takers, not afraid to go the extra mile.

About The Team (Internal)

The consulting team is goal-oriented, customer-centric and comfortable dealing with big numbers. With our end-to-end consultative approach, we gain a deep understanding of our customers' pains and processes to create a tailored solution to derive maximum value from monday.com. We are quick thinkers, initiative-takers, not afraid to go the extra mile.

Internal requirements

  • Native Hebrew speaker or Hebrew mother tongue – must
  • High proficiency in English - must
  • At least 18 months years of experience at the company
  • Excellent interpersonal skills and multitasking abilities
  • Superb written and verbal communication skills
  • Positive attitude, empathy, and high energy
  • Ability to take initiative and adapt