Operations Associate, Financial Crimes EDD/PEP



Accounting & Finance, Operations
Mexico City, Mexico
Posted on Wednesday, June 5, 2024

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

As Stripe’s user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripe’s portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams.

This role will be part of the Financial Crimes Operations Team within SDC that is accountable for conducting decision reviews, watchlist and name screenings for Politically-exposed Persons (PEP) and make risk based assessments on alerted individuals/ entities.

What you’ll do

We are looking for someone who is passionate about fighting financial crimes and solving the puzzle of investigations, is naturally curious, and is comfortable operating in ambiguity and finding creative solutions. You will be responsible for conducting investigations and making account-level judgments and recommendations for regulatory reporting. You will be confident in looking through data, assessing various indicators, and making judgements on your findings.

The right candidate for this role will have experience in financial crimes compliance, preferably within the fintech or e-commerce space.


  • Conduct decision reviews for Enhanced Due Diligence (EDD) for high and very high risk businesses
  • Understand complex regulatory and compliance requirements within the financial services space and complete analyses in accordance with these requirements
  • Analyze complex problem and exercising sound analytical judgment on investigation resolutions or decisions
  • Perform assignments/tasks of high complexity and resolving incoming requests from internal Stripe teams, financial partners, or other parties
  • Adhere closely to process documentation and draft clear and concise investigative summaries and analyses, including draft regulatory reports for submission
  • Be a part of building a brand new team and operational culture for Stripe

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

  • 3 - 5 years of experience in financial crimes specifically in AML investigations and/or EDD Experience conducting in-depth user Know Your Customer, Customer Identification Program and CDD requirements, nature of business, adverse media, high risk country / business sector reviews in EDD work flows
  • Experience reviewing EDD alerts and user alert details, understanding mitigation factors and making determinations / escalations
  • General awareness of money laundering, terrorism financing, and/or sanctions trends and regulatory developments
  • Independently analyze and evaluate information from various data sources to determine a course of action for a matched case
  • Ability to clearly record by writing the rationale & documenting the evidence of the decision making process about the match being positive or false for analytical, presentation, and audit purposes
  • Excellent English written, spoken and interpersonal skills,
  • Excellent problem-solving skills and demonstrated ability to work independently, analyze problems and data sets to make complex investigation decisions
  • Self-disciplined, diligent, proactive and detail oriented
  • The SDC operates during daytime hours with shifts from the morning through early evening

Preferred Qualifications

  • Knowledge in payments and the fintech industry
  • Familiarity with SQL and ability to use template or premade SQL queries as part of investigations
Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengalaru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.

Stripe does not yet include pay ranges in job postings in every country. Stripe strongly values pay transparency and is working toward pay transparency globally.

Office locations

Mexico City



Job type

Full time